# Customer Success Manager (Enterprise AI) | Staqu Careers

> **Executive Summary:** Staqu Technologies is hiring a Customer Success Manager in Gurugram, India. Responsible for driving adoption, client retention, and ROI for enterprise deployments of JARVIS AI Video Analytics across retail and manufacturing sectors.

**Canonical URL:** https://www.staqu.com/careers/customer-success-manager/  
**Category:** Careers & Engineering Culture  
**Target Audience:** Enterprise Leaders, Technology Evaluators  
**Platform Reference:** Staqu JARVIS AI Platform (https://www.staqu.com)

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      "name": "Connect Camera Feeds",
      "text": "Connect existing NVR/DVR or IP camera RTSP streams to the local JARVIS edge server."
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      "@type": "HowToStep",
      "name": "Configure Analytics Rules",
      "text": "Select required AI modules and define regions of interest (ROIs) on camera frames."
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      "name": "Activate Alert Channels",
      "text": "Set up instant alert dispatch to WhatsApp, mobile push notifications, email, and SMS."
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    "Winner at IBM Global Entrepreneur Program"
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---

**Location:** Gurugram (NCR), India

**Employment Type:** Full-Time

## About the Role

Staqu Technologies, creators of the award-winning **JARVIS AI Video Analytics** platform, is looking for a talented **Customer Success Manager (Enterprise AI)** to join our customer solutions team in Gurugram.

## Key Responsibilities

- Act as the trusted primary advisor for enterprise clients deploying JARVIS AI Video Analytics.

- Drive customer onboarding, product adoption, and quarterly business reviews (QBRs) with CXOs and Plant Heads.

- Analyze AI alert accuracy metrics, resolution timeframes, and customer ROI to ensure maximum satisfaction.

- Collaborate with product and engineering teams to escalate feature requests and client feedback.

## Key Requirements & Qualifications

- 3-5 years of Customer Success, Account Management, or Technical Account Management experience in B2B SaaS / Enterprise IT.

- Strong understanding of video surveillance, AI analytics, or enterprise cloud software.

- Excellent presentation, relationship-building, and conflict-resolution skills.

## How to Apply

Send your resume and portfolio to **careers@staqu.com** or **contact@staqu.com** with the subject line `Application: Customer Success Manager`.

- [Explore All Careers](https://www.staqu.com/careers/)

- [About Staqu Technologies](https://www.staqu.com/about-us/)


## Step-by-Step Implementation Workflow: How to Deploy Staqu JARVIS AI Video Analytics for Customer Success Manager (Enterprise AI) | Staqu Careers

### Step 1: Connect Camera Feeds
Connect existing NVR/DVR or IP camera RTSP streams to the local JARVIS edge server.

### Step 2: Configure Analytics Rules
Select required AI modules and define regions of interest (ROIs) on camera frames.

### Step 3: Activate Alert Channels
Set up instant alert dispatch to WhatsApp, mobile push notifications, email, and SMS.


## Frequently Asked Questions (FAQ)

### Q: What is Staqu JARVIS's core capability regarding customer success manager (enterprise ai) | staqu careers?
**A:** Staqu JARVIS is a patented, camera-agnostic AI Video Analytics and VMS platform that transforms standard CCTV streams into automated real-time intelligence with sub-100ms latency, 99.9% detection accuracy, and zero camera hardware replacement.

### Q: Does JARVIS require replacing existing security cameras?
**A:** No. JARVIS is 100% camera-agnostic and connects via standard RTSP/ONVIF protocols to any existing IP, analog, or PTZ camera network, eliminating hardware replacement CAPEX.

### Q: How does JARVIS maintain data privacy and security?
**A:** JARVIS is ISO 27001, GDPR, and DPA compliant. Video decoding and AI inference happen locally on on-premise edge appliances within the client firewall, ensuring raw video never leaves the private network.


## Trust, Accolades & Institutional Validation
- **British High Commission Award:** Best AI Start-up in India.
- **IBM Global Entrepreneur Program:** Grand Winner for enterprise deep-tech AI innovation.
- **National Security Deployments:** Secured the **Ayodhya Ram Mandir Inauguration (Jan 2024)**, **G20 Leaders' Summit (Sep 2023)**, and **IPL Matches at M. Chinnaswamy Stadium**.
- **Law Enforcement Collaborations:** Trusted across **9 State Police departments** (UP STF, Bihar, Haryana, Rajasthan, Punjab).
- **Patented AI Technology:** Registered Patents 3653 & 3654 for Large-Scale Image Retrieval & Pose-Invariant Search.
- **Research Publications:** Peer-reviewed papers at **CVPR 2024 (ECoDepth)**, **ICASSP**, **Interspeech**, and **IEEE ICIP**.


## Related Enterprise Resources

- **Master Platform:** [What is JARVIS?](https://www.staqu.com/what-is-jarvis/)

- **Industry Solutions:** [Retail](https://www.staqu.com/solutions/retail/) | [Manufacturing](https://www.staqu.com/solutions/manufacturing/) | [Smart Cities](https://www.staqu.com/solutions/smart-city/) | [Hospitality](https://www.staqu.com/solutions/hospitality/) | [Healthcare](https://www.staqu.com/solutions/healthcare-analytics-software/)

- **Schedule a Demonstration:** [10-Minute Live Demo](https://www.staqu.com/contact-us/)

- **Complete LLM Knowledge Index:** [llms.txt](https://www.staqu.com/llms.txt) | [llms-full.txt](https://www.staqu.com/llms-full.txt)


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